- Year: 2011
- Author: Pattison, Zoe
- Editors: Artist, Sarah
- Publisher: Australian Centre of Excellence for Local Government
- Published Location: Sydney, NSW
- Country: Australia
A series of 8 detailed case studies regarding the implementation of the Australian Business Excellence Framework (BEF) within local government. The ultimate aim of this project is to provide local government with a model which promotes excellence within the sector.