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Literature Review Theme 4: Better Services and Engagement

  • Year: 2012
  • Author: RAI
  • Published Location: Canberra
  • Country: Australia
  • State/Region: All Regions

The Regional Australia Institute (RAI) has undertaken a Stocktake of Regional Research project. One component of the project requires a literature review to be prepared for each of RAI's four themes, namely:

  • Theme 1 – Position and Potential: potential for new growth and prosperity in each region;
  • Theme 2 – Realising Opportunities: understand how opportunities for growth and development can translate into tangible benefits for regions;
  • Theme 3 – Successful Transitions: develop better strategies for communities in transition to enable them to cope with change; and
  • Theme 4 – Better Services and Engagement: better ways of engaging regional communities and delivering services.

This literature review addresses Theme 4 – Better Services and Engagement.

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