Innovation, Ingenuity and Initiative: The Adoption and Application of New Ideas in Australian Local Government
The current economic, financial and policy climate requires that government services have to deliver significantly better performance at significantly lower cost. This requirement extends beyond a dedication to incremental and continuous improvement, characteristic of the quality movement of the 1990s. It requires a commitment to fundamental change in the way services are planned, organised and delivered.
This paper discusses different approaches to innovation for local government, using case studies to explore issues and ideas raised.